Template | archive.php |
Title | Category: Customer Experience |
ID | 1403 |
Date | May 28, 2022 |
Title | The Impact of the Customer Experience Function: A Deep Dive Interview with Customer Experience Executive, Erica Mancuso |
Url | https://www.vistio.io/blog/impact-customer-experience/ |
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Author | Jeff Vahrenwald |
Summary | Insight into the impact of having a CX function rep at the C-suite level, breaking down organizational silos to increase customer satisfaction and more. |
Image Element | ![]() |
Image Url | https://www.vistio.io/wp-content/uploads/2022/05/rfqa-erica-mancuso-150x150.jpg |
ID | 1219 |
Date | January 13, 2022 |
Title | From Making Sandwiches to Making the CX Journey Better: An Interview with Customer Experience Expert, Nate Brown |
Url | https://www.vistio.io/blog/customer-experience-interview/ |
Category | |
Tag | |
Author | Jeff Vahrenwald |
Summary | This episode of Recorded for Quality Assurance, we are joined by Nate Brown, where he speaks on the key to truly delivering excellent CX, how we set agents up for success and CX metrics we should to be focusing on. |
Image Element | ![]() |
Image Url | https://www.vistio.io/wp-content/uploads/2022/01/rfqa-nate-brown-150x150.jpg |
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