How Giving Contact Center Agents Less Helps Them to Do More
Hiring and retaining contact center agents is harder than ever. Higher call volumes and customer expectations are leading to even...
Vistio is changing the way the industry integrates technology, people and processes to achieve excellent customer service. Vistio’s Executive Managing Director, Gregg Antenen, recently met with Phil Ideson, the host of Art of Procurement, to discuss how Vistio helps your agents deliver quick, accurate, and consistent customer service. See the full interview below!
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