“Vistio not only ensured that every agent handled each call correctly and as efficiently as possible, but it also gave us the agility we needed to incorporate changes into our workflows quickly."
Michael Blood
Site & Program Director at Faneuil

Other workflow tools might leave you on your own and on the hook for the additional time, energy, and expenses required to make it work. But with Vistio's AgentHub, we handle the entire implementation and maintenance process. And your dedicated Vistio solution architect continues to work with your team to optimize operations for as long as you're a client—at no additional cost.

Metric improvement without the complication.

Quickly eliminate the barriers that stand between you and significant and sustainable metric improvement with Vistio’s live on-screen guidance. It’s a simple solution that packs a big punch.

Typical results our clients see after using Vistio’s AgentHub for just 90 days:

3x
Return on Investment (ROI)
-20%
Average Handle Time (AHT)
-30%
Escalations
+15%
First Call Resolution (FCR)
+15%
Customer satisfaction (CSAT)

Common Questions

What size contact centers is AgentHub for? 
AgentHub helps organizations with fewer than 10 agents to over 1,000. Want to see how much you can save based on your organization’s size?
Check out the Vistio ROI calculator.
How easy is it to change workflows within AgentHub?  
It’s as easy as letting us know. Your dedicated Vistio support representative is with you as long as you're a client.
How long until we see results with AgentHub? 
In as little as 90 days from purchase, AgentHub can make a significant and lasting impact on your contact center performance.