Get access to all the ServiceSim features for 14-days.

Includes:

  • Unlimited transactions
  • Unlimited personas
  • No feature limit
Free Trial

Licenses included For increased flexibility, you are welcome to deactivate any user and re-assign that license to another user at any point.

Additional licenses

Unlimited transactions per month

Persona creation assistance

Agent voice transcription Agents can use their built-in microphone to speak their responses and ServiceSim will transcribe them.

Included customer personas

AI voice generation An AI voice representing the customer will speak to the agent. With this feature, the transcription can be turned off to develop agents’ listening skills.

Alignment to training system Scenarios in ServiceSim are aligned to your training system.

Multi-language capability Users can choose their language from a list of popular languages.

Auto Evaluate - Off-the-shelf Transcriptions can be automatically evaluated based on a pre-defined rubric.

Auto Evaluate - Customized Transcriptions can be automatically evaluated based on a customized rubric that matches your training curriculum.

No additional setup fees

Get Started

The fastest and easiest way to get started using ServiceSim

$350 / month
No additional
setup fees
Book a Demo

10

$25 / user / month

10

+$5 user / month

Book a Demo

Pro

For organizations looking to make a significant impact on training

$995 / month
No additional
setup fees
Book a Demo

40

$20 / user / month

Unlimited

+$10 user / month

+$2 user / month

Book a Demo

Enterprise

Includes the full set of ServiceSim features plus the ability to customize your solution

Contact us for pricing
Minimum commitments may apply
Book a Demo

Contact Us

Contact Us

Unlimited

+$5 user / month

Available

Additional fees may apply

Book a Demo

All plans billed monthly unless otherwise stated. Annual plans available.

Get Started

The fastest and easiest way to get started using ServiceSim

$350 / month
Includes 10 licenses
Additional agents over 10:
$25 / user / month
Book a Demo

Unlimited transactions per month

Persona creation assistance

Agent voice transcription

Included customer personas: 10

AI voice generation

Alignment to training system

Multi-language capability

Auto Evaluate - Off-the-shelf: $5 user / month

Auto Evaluate - Customized

No additional setup fees

Book a Demo

Pro

For organizations looking to make a significant impact on training

$995 / month
Includes 40 licenses
Additional agents over 40:
$20 / user / month
Book a Demo

Unlimited transactions per month

Persona creation assistance

Agent voice transcription

Unlimited customer personas

AI voice generation: +$10 user / month

Alignment to training system: +$2 user / month

Multi-language capability

Auto Evaluate - Off-the-shelf

Auto Evaluate - Customized

No additional setup fees

Book a Demo

Enterprise

Includes the full set of ServiceSim features plus the ability to customize your solution

Contact us for pricing
Minimum commitments may apply
Book a Demo

Unlimited transactions per month

Persona creation assistance

Agent voice transcription

Unlimited customer personas

AI voice generation: +$5 user / month

Alignment to training system

Multi-language capability

Auto Evaluate - Off-the-shelf

Auto Evaluate - Customized: Available

Additional fees may apply

Book a Demo

All plans billed monthly unless otherwise stated. Annual plans available.

"ServiceSim has already had a big impact on our training. It significantly enhances our trainers' ability to assist agents in practicing the knowledge and skills required to be successful in training, nesting, and in production. And the cost-effectiveness is impressive – it is easily paying for itself through improvements in agent attrition."
Scott Radzak
Vice President Operations at Faneuil

Common Questions

Are ServiceSim licenses transferable?  
Absolutely. We know that not every agent is going to need to train with ServiceSim all the time. So at any point, you can deactivate one user and re-assign that license to another user.
Can I try out ServiceSim? 
Yes! We offer a 14-day free trial so you can test out ServiceSim for you and your agents before you buy.
What are the onboarding costs? 
There are no upfront costs or implementation fees at our Get Started and Pro tiers, so you can dive in and start empowering your agents with realistic customer interactions right away. Even at the Enterprise level, customization and integration are optional and dependent on your organization’s specific needs.
What additional fees might apply? 
Forget hidden costs and confusing pricing. With ServiceSim, what you see is what you get. So our pricing structure is clear and designed to make budgeting a breeze.
View More FAQs